Help Center

Help Center

Frequently Asked Questions

Where can I shop STEFANIA?

How long will it take to process my order?

How do I know my order is confirmed?

What if my order has not been delivered?

What payment methods do you accept?

How do I Pre-order an item?

Can I shop internationally?

Do I have to pay duties and/or taxes on International orders?

How can I track my order?

Can I change/modify my order after I’ve placed it?

Can I cancel my order?

How can I return my order?

How can I exchange my order?

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